IGNOU MS-96 Solved Assignment

Course Code : MS-96

Course Title: Total Quality Management

Assignment No.: 96/TMA/SEM-II/2020

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1. Why has it become essential to have TQM in organizations in contemporary terms? Explain giving examples.
2. Perform a comparative assessment of the philosophies of Deming and Juran.
3. What to you understand by ‘Company Wide Quality Management (CWQM)’? Discuss with the help of examples the applicability of CWQM for a company.
4. Why has it become necessary for organizations to promote learning? Discuss with the help of examples different work practices which promote learning.
5. Discuss the mechanism of developing an effective implementation methodology for ISO 14000 standards in an organization.