AIMA Solved Assignments for GM12
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Subject Code: GM12
Subject Name: BUSINESS COMMUNICATION
Component name: ASSIGNMENT1
Assignment Start Date: 15/11/2022
Assignment End Date: 15/01/2023
Question 1:- Which type of communication includes flow of information among persons at different levels, who have no direct reporting relationships?
a) Diagonal Communication
b) Lateral Communication
c) Inward Communication
d) Outward Communication
Question 2:- The informal channel of communication is also known as?
a) Formal Communication
b) Grape Wine
c) None of the above
d) All of the above
Question 3:- Which form of communication make use of gestures, pictures and facial expressions for exchanging information between two persons?
a) Written Communication
b) Oral Communication
c) Non-Verbal Communication
d) None of the Above
Question 4:- Which of the following qualities need to be incorporated while participating in GD?
a) Leadership
b) Assertiveness
c) Flexibility
d) All of the above
Question 5:- Which of the following type of interview assumes a hostile role towards the applicant?
a) Free Interview
b) Death Interview
c) Stress Interview
d) Patterned Interview
Question 6:- “Clown” is a negative role that needs to be avoided in a group discussion, which means?
a) Someone who takes control over discussion by talking too much
b) Someone who “shows off”
c) Someone who disapproves other members
d) Someone who does not contribute to the discussion
Question 7:- Which of the following is an example of “unethical communication”?
a) Gatekeeping
b) Plagiarism
c) Persuading others
d) Clarifying Information
Question 8:- Which of the following misconception are associated with listening?
a) Listening requires no planning
b) Listening is easy
c) It is matter of intelligence
d) All of the above
Question 9:- Which of the following barrier arises among people in listening due to the negative beliefs they hold against others?
a) Cultural Differences
b) Personal Problems
c) Prejudices
d) All of the above
Question 10:- Which of the following strategy is adopted by the sender and the receiver in conversation?
a) Listening
b) Back Channelling
c) Convictions
d) Logical Sequence
Question 11:- Which of the following acts as barriers or disturbance in the channel of communication?
a) Defects in the medium
b) Meta communication
c) Noise
d) All of the above
Question 12:- Which of the following techniques can be used to encourage more effective learning?
a) Clear
b) Try to Empathise
c) Be Interesting
d) All of the above
Question 13:- Which approach to listening attempts to distinguish one sound from all the other?
a) Comprehensive Listening
b) Discriminative Listening
c) Active Listening
d) Critical Listening
Question 14:- Which of the following 7C`s of effective communication has its relevance in improving relationships?
a) Credibility
b) Courtesy
c) Concreteness
d) Conciseness
Question 15:- What is personal distance zone space language?
a) Close contact between people from 0-18 inches
b) Ranges from 18 inches – 4 feet.
c) Ranges from 4-12 feet
d) Beyond 12 feet
Question 16:- Name the type of individual barrier – “People do not listen carefully because of impressions based on earlier encounters”?
a) Closed Mind
b) Selective Perception
c) Inatention
d) Hallow Effect
Question 17:- State the ethical trap – “People act from the belief that they are doing what they must do”?
a) Rationalisation Trap
b) Self Deception Trap
c) The ends justify the means trap
d) False necessity trap
Question 18:- What is “kinesics”?
a) Surroundings
b) Like Language
c) Time Language
d) Body Movements
Question 19:- Which of the following is a type of semantic barrier?
a) Status Relationships
b) Badly Expressed Message
c) Bypassing
d) Information Overload
Question 20:- Who is an ombudsperson?
a) Sender
b) One who acts as a liaison between the top management and the employees
c) Receiver
d) None of the Above
Subject Code: GM12
Subject Name: BUSINESS COMMUNICATION
Component name: ASSIGNMENT2
Question 1:- What is FIR?
a) First Report
b) First Information Report
c) Feasibility Information Report
d) None of the above.
Question 2:- What are the 4 P`s of Negotiation?
a) Purpose, Plan, Place, Personalities
b) Place, Plane, Pace, Personalities
c) Personalities, Purpose, Plan, Pace
d) Purpose, Plan, Pace, Place
Question 3:- Which stage of negotiation aims at one party making an offer to the other party?
a) Bargaining
b) Bidding
c) Briefing
d) Settling
Question 4:- Which type of report is international in nature & not necessarily based on a live research?
a) Business Report
b) Academic Report
c) Routine Report
d) Project Report
Question 5:- Which approach is used while preparing a report?
a) Five W`s & one H
b) Feasibility Approach
c) Flexibility Approach
d) None of the above.
Question 6:- “A From of meeting between two parties over issues and aim to achieve an agreed decision” is known as?
a) Contract
b) Meeting
c) Negotiation
d) None of the above
Question 7:- In order to assess & evaluate the performance of the employee, which report is prepared?
a) Progress Report
b) Periodical Report
c) Performance Appraisal Report
d) Informational Report
Question 8:- Which type of report provides all details & facts pertaining to the topic selected for study?
a) Routine Reports
b) Special Reports
c) Informational Reports
d) Analytical Reports
Question 9:- Which phenomenon is used for writing, updating information on internet for public sharing?
a) Blog Writing
b) Web Logging
c) Blogging
d) None of the above.
Question 10:- Graphic presentation can be exhibited through which all means?
a) Tables & Flowcharts
b) Drawings, Diagrams & Maps.
c) Both A & B
d) Only A
Question 11:- What all information needs to be included in the CV?
a) Personal Details
b) Education
c) Experience & References
d) All of the above
Question 12:- What do you understand by E-mail?
a) Internet Mail
b) Ethernet Mail
c) Electronic Mail
d) None of the above.
Question 13:- Name the term which means the Etiquettes & manners that one expects to follow while communicating on internet?
a) Etiquettes
b) Netiquettes
c) Both A & B
d) None of the above.
Question 14:- What all criteria is used to judge the effectiveness of a report?
a) Clarity
b) Importance of Problem
c) Adequacy of Sample
d) All of the above
Question 15:- Name the bargaining strategy in which there is a win/lose situation?
a) Integrative Strategy
b) Bidding
c) Distributive Strategy.
d) None of the above.
Question 16:- What is the process of Negotiation?
a) Offer – Counter Offer – Compromise – Agreement
b) Offer – Counter Offer – Concession – Compromise
c) Offer – Counter Offer – Agreement
d) None of the above.
Question 17:- According to Mr. Herbert Carson, what are the common faults to be found in Business Letters?
a) Incomplete & Obscure
b) Positive Language
c) Self Cantered
d) Both A & C
Question 18:- Which of the following is included under the 4 S`s of communication?
a) Shortness
b) Simplicity
c) Both A & B
d) Struggle
Question 19:- While writing report, what features need to be considered?
a) Details of problem & Purpose of Report
b) Presentation & Utility of report
c) Both A & B
d) None of the above.
Question 20:- What does CV stands for?
a) Resume
b) Curriculum Vitae
c) Circular View
d) Chat Vernacular